Home

Feature Article:

How to Survive in Business Long Enough to Win
As a former human resources professional it has always intrigued me as to why people were more 'successful' than others. By 'successful' we are referring to an innate ability of some people to set and achieve worthwhile challenges for...
...Read More


[an error occurred while processing this directive]

How to Meet Quality Standards with ISO 9001

Additional Reading


In today’s hectic business environment, it is vital that we are all on the same page, right? But how do we know if we meet those standards? Business owners and executives can avoid the uncertainty, and that’s where ISO 9001 certification comes in.

Standardizing Quality Systems

The ISO, or International Organization for Standardization, was established in 1947 to develop international standards for everything from electronics to management systems. Having over 13,000 standards currently in place, ISO has created the auditing and certification process known as ISO 9001. This began the drive toward quality standards.

Improving Customer Satisfaction

Companies choose to implement ISO 9001 and get certified because many customers and industries require it. By keeping customers happy, they can increase sales and profitability for their business. And if an area of the company’s program appears to be too bureaucratic and non-value-adding, then it might also be an area for continuous improvement efforts.

Enhancing Company Performance

Both customers and industries alike use ISO certification as a way to evaluate and audit their suppliers and products. Through an independent verification process, customers can gain assurance of their suppliers’ products. And as a supplier becomes certified, the testing requirement is waved, which saves the company both time and money.

Developing Best Practices

Employed as a “Best Practices” model, ISO 9001 utilizes the philosophy of the “Plan-Do-Check-Act” continuous improvement cycle to achieve requirements. This process approach centers around eight quality management principles used by management as a guide toward improving performance and identifying the main elements needed in a good quality system:


  1. Customer Focus

  2. Leadership

  3. Involvement of People

  4. Process Approach

  5. Systems Approach to Management

  6. Continuous improvement

  7. Factual Approach to Decision-Making

  8. Mutually Beneficial Supplier Relationship


Building Stable Processes

ISO 9001 policies, procedures and forms can provide employers, managers and employees with a systematic and consistent approach to implementing policies, plans, procedures and work routines. Instead of building their own policies and procedures from scratch, some companies prefer to hire professional writers that have already prepared a set of written policies and procedures to help on the way to certification.

Auditing a Company System

In the certification process, an independent registrar will perform an on-site audit of a company’s operations to verify that it complies with the ISO standard. If the business complies, then that company will be registered as ISO 9001 compliant.

Meeting Company and Customer Needs

On the way to certification, a business can meet its ISO needs by:


  • Using well-defined processes and procedures to build stable processes

  • Training in the audit and certification process

  • Continuously improving with ISO 9001 standards


Noticing the Difference

With complete procedures manuals for ISO 9001 Quality Management System, required HR procedures, and an ISO training class, a template like an ISO 9001 Quality Manager Procedures Manual Series can help a business on its way to ISO 9001 certification. Sometimes the effort can be very great, but companies typically notice a remarkable difference in efficiency and effectiveness after the first year.


Chris Anderson has over 18 years of sales, marketing and business management experience producing the business process design, software and systems engineering. He is also co-author of policies and procedures manual products, producing the layout, process design and implementation of the information to increase performance. He is currently the Managing Director of Bizmanualz, Inc.

Visit: http://www.bizmanualz.com

sean@bizmanualz.com

 

More Reading:


Student Credit Cards

Why a Collection Agency Is Your Small Businesss Best Friend

PR Behavior Modification Specialist

One of The Best New Business Opportunities May Be Right there in Your Home a New Daycare Business

Tips for Increasing Your Profits with Gift Certificates

 
Is A Home Equity Credit Line Right for You

Survival Tips For Small Businesses

Negotiating to Buy a New Car the Easy Way

The Magic of Thinking Small by Mike Litman

Uncle Sam is Ready Are You Organizing Tips for Tax Time


PR: Behavior Modification Specialist
While awaiting economic recovery, business needs to attract the attention of its most important external audiences in a more targeted and focused way. Primarily to impact the perceptions of those key outsiders so that resulting behaviors help...
...Read More

Warning - This Lease Might Explode Any Minute
Mike Caringi, owner of a small New Jersey business that sells pumps, found himself facing a gut-wrenching dilemma last summer. Should he continue paying $ 1,500 each month for essential telecommunications services he no longer receives and for...
...Read More

Online Mortgage
The main advantage of applying for online mortgages is their convenience. It is relatively easier to apply for an online mortgage than it is for an offline mortgage. The Internet is a wonderful tool and one which you can take full...
...Read More

How to write a Privacy Policy
A Privacy Policy can be defined as the policy under which a company or organization operating a web site handles the personal information collected about visitors to the site. For most of us consumers, privacy involves protecting our integrity...
...Read More

No Deposit Home Loans
A few years ago, many of us would have had a light chuckle to ourselves if someone mentioned that you could borrow money to buy a house with only the promise of solid future earnings. But today this is a regular occurrence. Many of the...
...Read More



[an error occurred while processing this directive]